Overview
Nexvik ("we", "us") builds AI chatbots, voice agents and workflow automation for businesses. This policy explains what information we collect through our website and services, why we collect it, and the choices you have.
Information we collect
- Contact details you send us, including your name, email address, company and anything you include in an enquiry.
- Usage data: basic, aggregated information about how pages on this site are used, such as page views, referring links and approximate region.
- Client data: content, documents, records and system data that a client makes available to us so we can build, test and operate an automation on their behalf.
How we use information
We use information to respond to enquiries, deliver and support the services a client has engaged us for, improve our website and services, and meet legal or accounting obligations. We do not sell personal data, and we do not use client data to train general-purpose models.
Client data handling
Client data is processed only on the client's instructions and only for the purposes of the engagement. Access is limited to team members and subprocessors who need it. Where an automation relies on third-party providers (for example model, messaging, CRM or scheduling platforms), data may be transmitted to those providers under their own terms, which we identify during the project.
Cookies and analytics
This site uses only the cookies and similar technologies needed to serve pages reliably and to understand aggregate traffic. We do not use advertising trackers. You can block or delete cookies in your browser settings; core parts of the site will continue to work.
Retention and security
We keep information only as long as needed for the purpose it was collected or as required by law. We apply reasonable technical and organisational safeguards, including access controls, encryption in transit, and least-privilege credentials. However, no method of transmission or storage is completely secure.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of personal data we hold about you, and you may object to certain processing. Contact us and we will respond within a reasonable period.
Changes and contact
We may update this policy as our services change; the date above reflects the latest revision. For any privacy question, email info@nexvikai.com.