Case studies
These illustrative engagements present representative scenarios and the results our systems are designed to produce, not named client work. We'll publish real named studies as clients approve them.
Problem · Solution · Result
Figures show the targets these systems are designed around.
Home services · 40 staff
Illustrative exampleEnquiries arriving after 5pm sat unanswered until the next morning, and the average callback took nearly two days. A meaningful share of leads had already booked elsewhere.
A 24/7 web and WhatsApp booking agent trained on service areas, pricing bands and availability, wired directly into the scheduling tool and CRM with escalation rules for complex jobs.
B2B SaaS · Series A
Illustrative exampleThe support team spent most of every day on repeat tier-one questions, leaving genuinely technical tickets waiting behind them.
A retrieval agent over documentation and resolved tickets, with confidence thresholds and clean handover into the existing helpdesk.
Professional services · 12 staff
Illustrative exampleClient intake, document preparation and billing were handled manually across four disconnected tools, with work regularly stalling between handoffs.
An intake-to-invoice pipeline with AI document drafting, structured approval gates and automatic invoice generation on matter completion.
E-commerce · 3 brands
Illustrative exampleOrder-status questions dominated the inbox during peak season, and reporting across three storefronts was assembled by hand every Monday.
A support agent connected to the order system plus an automated reporting pipeline consolidating all three stores into one dashboard with written weekly summaries.
On the strategy call we'll estimate the hours and response times you could realistically recover, based on your process, not ours.
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